Shipping and Handling

Shipping and handling

ensō wants to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, you have 30 days from the date of purchase to return it for a full refund, less the cost of shipping. After 30 days, your product comes with a 1 year warranty against manufacturer defects in parts and workmanship. Your warranty does not cover instances of physical damage, lack of maintenance or care, and abuse or use other than intended use.

Warranty Claim Form


You can shop at with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. is registered with the Authorize.Net Verified Merchant Seal program.

Merchant Services